Terms and Conditions

If you have an issue or comment, please contact us ASAP (help@borderlandsbakery.com), we want to help. Returns, exchanges and refunds are handled on a case-case basis. Below are some general terms and details about Borderlands Bakery's shipping and returns.

• Orders are typically shipped with 3 business days of being placed.
• Physical products may be returned with 10 days of purchase, but will incur a 20% restocking fee. 
• If your product is defective for any reason, contact us to start a return, exchange or replacement. 
• We do not offer refunds on digital products.
• We typically refund shipping overages of $2 or more, provided after we print your shipping label so we know actual cost.
• We have a 30 day grace period for digital downloads where if you lose them within that period, we’ll replace them. Otherwise, you’ll need to purchase them again.
• For international (outside of the United States) shipments, you may be charged a customs fee- we are not liable for this fee.
• You release us of all liability regarding loss/delayed/damaged packages, since they are handled by the courier.

By making a purchase, you understand and agree to these terms.